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Frequently Asked Questions


Credits

  • What are credits?
    • Credits are the internal currency of this site. Most items cost 2 credits
  • Why not just use money?
    • Credits cost less when you buy more of them. Therefore, you can get more audio for less money by buying more credits in advance. Using credits also means you don't need to enter your credit card every time you buy audio, only when you buy more credits.
  • Will my unused credits still be there when I log in again?
    • Yes
  • Do credits expire?
    • No

The Website

  • What happens if there is a technical problem?
    • Please tell us at once using the Contact Us page
  • Do I need to sign up to listen to the free audio?
    • No

Audio

  • May I download the files to my iPod and my computer and also burn them on a cd for the car?
    • Yes. All files are mp3 format and are therefore playable on virtually all devices.
  • How can I be assured of the audio quality?
    • Each track has an online preview. You can hear the first few minutes of each track without having to make a purchase.
  • What happens if I am not satisfied?
  • Can I purchase physical audio cassettes?
    • No.
  • Can I purchase CDs?
    • You cannot currently purchase CDs. However, any audio you buy can be downloaded as an mp3 file to make your own.
  • "This item was digitised from an audio cassette"
    • Items that show this message were take from an analog auido cassette and not recorded straight to a digital file. We have converted our large existing tape library to digital files using high quality equipment but the audio may not be as clear as a mordern recording. Every item allows you to play the first few minutes so you can ensure you are happy with the sound quality before purchasing.

Sponsorship

  • Can I sponsor audio?
    • Yes. Please contact us and with your help we'll be able to make these important lessons availble for everyone to hear for free.

 


Ohr Somayach International is a 501c3 not-for-profit corporation (letter on file) and your donation is tax deductable.